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Contact FreeScore Customer Service

How to Reach a Person at FreeScore

Verified Contact Information

Toll-Free Number:

  • 1-800-316-8824
Call Now

Customer Service:

customerservice@coverdell.com
customerservice@adaptivemarketing.com
Send Message

FreeScore Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular FreeScore Phone Number
1 (800) 316-8824
Average Hold Time
00:01:23
Average Calls duration
2 minutes
Most Popular FreeScore Email Address
customerservice@coverdell.com
FreeScore Live Agent Availability
7% of callers successfully reach a real person
Issue Resolution Rate
Low (7% reported full resolution)
View full overview

How to Contact FreeScore Customer Service?

For more information regarding the company, call the FreeScore contact number. It is a toll-free FreeScore customer service number. Clients must direct all queries about the program, including credit score and data protection to 1-800-316-8824. Questions regarding fraud alert placement are also handled at this number. If the agent answering the phone cannot immediately respond, the call is directed to a department or person who can assist.

If a client wants to avoid contacting the company using the FreeScore phone number, there is always the option to send an email. FreeScore support is available whether a customer has phoned or sent an email. Clients can use any of the two published email addresses. These email addresses are CustomerService@adaptivemarketing.com or customerservice@coverdell.com. Another written form of communication is sending mail. The mailing address that clients can use is 2850 W. Golf Road, Rolling Meadows, IL 60008. While these are effective modes of communication, it's best to call the support team for urgent concerns.

FreeScore online is another facility that makes it convenient for clients to contact the company. Clients can visit the website FreeScore to stay up to date. Clients use their FreeScore login to access all the information on the website. Logging in to the account also gives you an opportunity to contact the support team and get personalized assistance. To initiate contact with the company via the website, click on Contact Us. You will be prompted to enter the required information and click Send Email. Clients must ensure that all contact details are provided and elaborate on their concerns.

PissedConsumer Club

Contact Information

FreeScore Website:

FreeScore Help Center:

Corporate Office Address:

FreeScore
8770 W. Bryn Mawr Suite 1000
Chicago, Illinois 60631
United States

How Customers Rate FreeScore Support?

5.0 / 5
Good

Based on 1.2K calls to FreeScore customer support through PissedConsumer.com and 1 survey response.

Total Calls
1.2K
Avg Call Duration
01:36
Issues Resolved
7%

Why Customers Call FreeScore?

Top Reasons of Customers Calls

  • Activation/ Cancellation 46%
  • Payments and Charges 17%
  • Account 11%
  • Refund 9%
  • Customer Inquiries & Issues 8%
  • Request for Information 4%
  • Cards 4%
  • Staff <1%
  • Product/ Service <1%
  • Return/ Replace <1%
  • Website/ Application <1%
  • Shipping and Delivery <1%

Activation/ Cancellation

46%
  • "Cancel subscription"
  • "Cancel"
  • "Cancellation"

Payments and Charges

17%
  • "Stop payment"
  • "An unauthorized charge"
  • "Unauthorized transactions"

Account

11%
  • "Take the money on my account without my knowledge"
  • "I never sign up for your service"
  • "My account close"

Refund

9%
  • "Refund"
  • "Refund ,I didn't order anything"
  • "Here we go again. Refund my money I didn't authorize u to take out of my account. Cancel cancel cancel. I never signed up with u all"

Customer Inquiries & Issues

8%
  • "I camcelef dundcript nrfx my moneu rdturnef"
  • "Meri ID Kisi Ne *** kar liya"
  • "Meri Kisi Ne id *** kar li hai"

Request for Information

4%
  • "I have questions bout 1 of your many phone numbers threw out the u.s that I've been using over 40 years which is great.i love that u guys are like the only ones that still have a landline phone # to get up to the sec live scores.live odds etc.i live"
  • "Find out WHY THEY CHARGED 3 TIMES IN 1 MONTH and to cancel"
  • "Need help to reset password. The automated system has not sent email with instructions on how to reset password."

Cards

4%
  • "You took money off my card twice i didn't want that"
  • "I didn't authorize for you to use my card to take money out"
  • "Y'all took 39.90 of my card with out my permission I used your service 1 time for a dollars and y'all take $39.90 this month without my permission please return my money I want a refund"

Staff

<1%
  • "To stop free score service"
  • "Road service"
  • "Cancer in my service last week I want my money back"

Product/ Service

<1%
  • "I did a purchase dnt no wat a purchase"
  • "Purchase notj"
  • "Complaint"

Return/ Replace

<1%
  • "I need my money returned back to me"

Website/ Application

<1%
  • "The app stopped working please help"
  • "Rent application"

Shipping and Delivery

<1%
  • "Never received service and was charged 4.95dollars 2 times and I would like a refund"

Compare FreeScore Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Why You Can Trust Our Contact Information

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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